A Special Team Skating Session with Graeme Townsend

We all like to do unique things for our players. Skating is one area where there are lots of products and people suggesting they can offer just such a thing. Well, we have a special guy for you and your team- Graeme Townsend.

I had the pleasure of coaching Graeme in the AHL. He was known as a team player and a heart and soul type; he was not known for his skating. Graeme has changed that.

He is the skating coach for the Toronto Maple Leafs and was in the same capacity with the San Jose Sharks. Graeme also played in the NHL with the Boston Bruins, New York Islanders, and Ottawa Senators.

We had Graeme, and his chief instructor Adam Nicholas, take over a team practice a couple of weeks ago. They demonstrated unique skating techniques that Graeme has perfected and uses with his NHL players.

It was a great session. Graeme and Adam had the full attention of our Quebec major junior players as they were worked through drills teaching different game specific skating techniques.

The session had a valuable motivational component as well. Graeme explained how he personally grew as a player and how these techniques he was presenting have helped others.

Our players were left with practical drills to take away from the session that they have enthusiastically incorporated into our daily practice sessions.

We are definitely having Graeme and Adam back to work with our players. We highly endorse Graeme and encourage you to do something special for yourself, or your team, and have Graeme become a part of what you do.

Go to www.thestridedoctor.com and check out the different camps that Graeme has available. This might be just the thing for you or your team. Here is more contact information:

Graeme Townsend- graeme@thestridedoctor.com or call 978.360.4244

Joe Hearn- joe@thestridedoctor.com or call 207.577.0622

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Celebrating Wins and Dealing With Losses

As the regular season winds down for most of us, there are all kinds of stories about post game reactions to winning and losing. There is some great stuff happening out there along with the occasional horror story. Here are some observations from this past season.

Celebrating Wins

Most of us feel we shouldn’t get too high after a big win. But there should be a way for all to enjoy the ‘thrill of victory’ when it happens. Players typically don’t need the coach to give them a pat on the back after a game well played. That said, there should be a way for teams to recognize and enjoy success.

What we have established with our team are two presentations to recognize achievement. After identifying the overall positives from a game, the head coach turns the team over to the player who was presented with the Game Puck from the previous win. This player then briefly describes the performance of a team mate and presents him with the game puck for tonight’s game.

Next is the Hard Hat Award that goes to the player who put in that extra effort to help secure the win. It is also presented by the payer who won the award the previous win. It is an actual hard hat with a team logo that the winner displays in his stall until the next presentation.

Team celebrations can be as simple as a three cheers together as a team. Build these positive events into the fabric and culture of your team.

Handling Losses

Just like we don’t like to get too high after a win, we should guard against getting too low after a loss. One story from this season was about a team that won 19 games in a row, lost game 20 in overtime, and the coach berated the team after the game. This is not exactly a proud moment in coaching.

A loss is an opportunity to learn and grow as a team and individually. The coach can simply put the game in context for the players following the loss. Let the players leave the rink with a positive lesson to take back to the rink next time. If you can’t find something constructive to say, then say nothing until you have figured out the proper teaching points. Wait until the next practice to address the team.

Playing and coaching should be a positive and fun experience. Be sure to use the post game as a time to accent these points.

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Building Team Culture Using a Great Communication Framework

Whether you are in the pre-season phase or have taken over a team in midseason, developing a system that allows for smooth flowing communication within your team will do wonders for team culture.

At the moment, we are going through the experience of taking over a team that already played 46 of their 68 regular season games. Even at this late point in the season, we immediately set out to change the framework for the type of communication flow we wanted. This was the starting point to build a new team culture.

The first step we took in building our communication framework was to address the entire team and clearly outline what is acceptable and unacceptable behavior, on and off the ice. Discipline, good habits, and such topics were outlined to the team. But the starting point was communication.

We stressed that communication needs to be based on respect and common courtesy. One point we made, as basic as it may sound, is the use of ‘please’ and ‘thank you’; basic common courtesy words. We also set up a scenario where players and staff were encouraged to vocally greet each other when they came in contact with each other for the first time each day. The act of saying ‘Good Morning’ to each other was a positive starting point for us.

The next step was to have one-on-one meetings with each player. We allowed 15 minutes for each, with the ability to go longer if needed. Here we identified individual player strengths and weaknesses, and with player and the coaching staff interaction, we agreed on the role each player would play on the team. Highlights of the meeting were written down for future reference. Free flow between each player and the coaches has to happen. A one-sided conversation is hardly a desired situation.

As the head coach, be sure to do the same with assistant coaches, trainers, staff, and team personnel.

Trainers are of particular interest in setting the communication for your team and building a positive culture. They are typically the daily first point of contact for your players as players arrive at the rink. This needs to be positive interaction for all to set an upbeat mood for the day.

Having a positive communication system is essential. Sure, there will be times when there might be a need to reprimand, address negatives, and yell a little. All these situations can be handled in a respectful and constructive way.

Dealing with every situation in a consistent way will help keep the lines of communication in tact and information flowing in all directions.

Taking the time to clearly define acceptable behavior within your team, taking the time to meet individually with all involved, and focusing on positive reinforcement will help establish a strong team culture.

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Making a Coaching Change During the Season

Few can imagine why a coaching change would be made during the season unless those in power felt compelled to do so. Regardless of the reasons, here are some points to consider by those involved-management initiating the change, and the coach coming on board.

  • Do your homework.

Have all avenues to correct the existing situation been explored? Communication is the key here. If all have been explored, it is time to pull the trigger on the change.

Have the players been playing to their ability and is the team framework allowing this

to happen? If not, then a change likely is necessary.

Does the new coach know what the goals of the organization are? He had better!

Has management addressed concerns to the new coach?

Have resources been made available to allow for success?

  • Watch the team play with an analytical eye.

Management should know the level the team and individual players are capable of.

The new coach should take the opportunity to watch his new team as an objective observer.

  • Plan for a smooth transition.

Be sure all the right people have been contacted in advance and there are no surprises after an official announcement has been made.

Have a plan to move the old coach along in an expedient and dignified way. This can be done in a professional and classy way, with planning.

  • Get up to speed quickly.

Know exactly what needs to be changed and immediately start making changes. Players will want to see things happening in a new and improved way.

  • Define roles.

Meet with each player and staff member as soon as possible and have all very clear

on their role with the team.

Don’t assume that people know what you want and expect from them. You need to

clearly communicate what you want to each person individually.

Expectations need to be established and shared throughout the team.

  • Build a new culture.

Start with respect for each other. Demand basic things like common courtesy to each other and saying ‘please’ and ‘thank you’. This might sound corny, but it works.

Lines of communication should always be clearly defined and free flow of information will follow. Lots of little meetings and informal chats work well.

I took over a team two weeks ago. There were 22 games left in a 68 game schedule. The team was not in a playoff spot and sliding in the opposite direction.

We have two wins and a tie in our first four games and we followed the plan laid out here. Hopefully it will continue to work.

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Promoting Your Team in These Economic Times

In a December 18, 2008 Globe and Mail article titled Bargain-basement league, David Shoalts talks about the effect of the economy on NHL teams and how teams are slashing ticket prices and giving freebies in an attempt to draw fans.

Check out the reaction of a couple of experts on sports promotion.

With the weak economy yanking down attendance in many U.S. cities, NHL clubs are slashing prices in hopes of getting fans in the door.

At least 17 of the league’s 30 franchises are offering significant discounts and giveaways, notably in the non-traditional markets…

The thinking is that at least those buyers may spend money at the concession stands. But there may be a downside to the deep-discount strategy.

“I’m terrified of giving away product,” said Mike Veeck, who owns and promotes six minor-league baseball franchises and is the son of the first promotional genius in that sport, the late Bill Veeck.

“If people are cutting prices, then maybe something is wrong with their original pricing structure,” Veeck said. “Fans get used to paying your discount in about 12 seconds. Then that becomes the norm and you have to pay tremendously to get them back.”

Hockey clubs need to emphasize service rather than slash prices, says David Carter, the executive director of the University of Southern California’s Sports Business Institute.

“It’s like the debate of whether people should pay for content on the Internet,” Carter said. “Once you release it for free, you can’t persuade anyone to pay.

“The only way to get fans back in the building [at regular prices] is to service the dickens out of them. Make sure they have a fantastic time and walk out saying they received fantastic value for their tickets. But it’s a slippery slope because people then assume the discounted value is what the tickets are worth.”

There is no shortage of slippery slopes in the NHL. Discounts can even be found in traditionally strong markets such as Detroit and Denver, although they are not as generous as those in the Sun Belt. In Phoenix, buyers get four tickets for the price of three, and also with each ticket, a visor, autographed puck, hot dog and soft drink and priority for playoff tickets.

Ottawa is the only Canada-based team to offer discount packages.

Carter and Veeck say the club pays less than face value for the extras and, in the case of team merchandise, only a nominal amount. But that is where the giveaway should stop.

“Free parking feels like a deal,” Carter said. “So rather than drop the ticket price from $50 to $40, find a way to maintain the price at $50, but give value with it like parking or a voucher for something else.”

The only club to add the extras into the price is the Philadelphia Flyers. They have a promotion that charges $125 for two $46 seats. But fans also get a voucher for two tickets to their farm team’s games, a $10 credit on each ticket at the concession or merchandise stands, a team calendar, an autographed puck and a gift bag.

Veeck says ticket giveaways can work as a one-off promotion rather than a regular practice. The best policy, though, is to figure out the best possible price and stick to it, even in a recession.

“I don’t think selling tickets is going to be a problem, even in tough times,” Veeck said. “Bread and circuses become more important in these times. The last time there was an auto slowdown, ice-cream sales in Detroit went up.”

Winning, both Carter and Veeck agree, is the best promotion of all. Failing that, they say, service is the best tool to use.

“Add-ons of any kind work,” Veeck said. “This is a great time to utilize the players. Have ticket drives where players make calls or kids can come in and touch their heroes.

“It’s a matter of rolling up your sleeves and selling service. The underlying message is: we know it’s tough out there and here’s how we’re making it easier for you.”

In Columbus, where attendance for Blue Jackets games has been strong since they joined the NHL in 2000-01, the club is offering discounts in the face of declining sales, but only for a limited time.

“We tailor our offerings based on the current conditions,” said Marc Gregory, the vice-president of marketing. “It’s a matter of showing value in [discount] ticket packages compared to what they were worth initially.”

One of the worst things that can happen to a club is having a season-ticket holder discover that the person alongside paid much less for the seat.

“Our most important customers are our season-ticket holders,” he said. “When you look at the overall benefits they receive, it’s much greater than a discount on single-game tickets [which are customarily priced higher than season tickets].

“Our subscribers receive food and beverage and merchandise discounts. They also are invited to exclusive events like a morning skate followed by a chalk talk with coach Ken Hitchcock.”

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The Case for Experience and Stability in Building a Management Team

Mike Smith has been a GM with two NHL teams and with Team USA. He is well known as one of the cerebral people in the game, having studied the game at different levels and written books on various hockey topics. Now one of his projects is a blog on www.thn.com. His post on November 23/08 deals with building a management team and he uses the Detroit Red Wings as his elite example. As an assistant coach for the Red Wings for three seasons, I saw first hand of which he speaks. Here is an excerpt…

The point is, in my opinion, nothing replaces experience when you’re a GM. The same holds true for the management staff. Every season has a similar yet different rhythm to it. When things are bleak and look even darker going forward, the vultures tend to come out. Listening to them can be deadly. Experience tells you: “Don’t listen.”

The organization that epitomizes experience at the upper management level is Detroit. The Red Wings have clearly been the dominant franchise over the last 20 years. Four Stanley Cups, in ‘97, ‘98, ‘02 and ’08, and 18-straight playoff years reflect their success.

Mike and Marian Ilitch bought the Red Wings in June of 1982. Not only have they built a franchise that looked for and kept experienced people, they have also placed emphasis on stability. The NHL, like other major leagues, all too often makes changes prematurely, often in a panic.

Let’s look at the Red Wings’ combination of experience and stability:

  • Jim Devellano was the first GM hired by the Ilitch family in 1982. Twenty-seven years later, he’s still there. This is his 42nd year in the NHL. He played a major role in the construction of the New York Islanders dynasty in the 1970s and early ‘80s.
  • Ken Holland is starting his 12th season as GM and his 26th in the organization. A former American League goaltender, he began his post-playing career as an amateur scout, progressed to director of scouting, then assistant GM and, in 1998, GM.
  • Jim Nill is entering his 11th season as assistant GM and 15th with the Red Wings. He has a background both as an amateur and pro scout and also served as GM of Team Canada at the 2004 world championships.
  • Steve Yzerman, beginning his third season as vice-president. This is his 26th year with the club. He has twice served as GM of Team Canada at the world championships.
  • Scotty Bowman, though now with the Chicago Blackhawks, joined the Red Wings in 1993 as coach. His NHL coaching career began in 1967 with the St. Louis Blues and he’s won 12 Stanley Cups in his career. He stayed on as a consultant with the Wings following his retirement from coaching in 2002.

The critical fact is all of these men had jobs in which they had to make crucial decisions.

Being a coach, a director of scouting or a GM of a national team requires decision-making. Mistakes are made. But to grow, you need to learn from the mistakes. Nothing will happen during the season this management group has not seen before. Their years of experience have brought them sound judgment.

Not all ownerships follow the Detroit path. I like the Detroit model, but the new ownerships in Tampa Bay and Vancouver have looked to player agents – Brian Lawton and Mike Gillis – to be their hockey leaders. Both have limited, if any, team management experience. This is not to say they will not be successful. After all, it is hard to criticize the job Pierre Lacroix – a former agent – did with the Colorado Avalanche.

Mike Smith is a former GM with the Blackhawks and Jets and associate GM with the Maple Leafs. He also served as GM for Team USA More from Mike Smith

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Scouting a Hockey Game With Tips From the Pros

Whether we are a coach, GM, player, parent, or fan of hockey we are usually, in some way, ‘scouting’ the on ice talent as we watch a hockey game.

Want to know how the pros do it? Rory Boylen has a weekly blog called A Scout’s Life on www.THN.com on scouting. Here is how it is described on the site:

A Scout’s Life is a weekly look at the world of minor and pro scouting throughout North America. Each week we’ll talk to different scouts from all levels of the game, getting a first-hand perspective of the different aspects of talent evaluation.

Boylan talks to people in the scouting world and gets insight on the many aspects of the job. The differences between being an amateur or pro scout are pointed out. Even details like where to sit to watch games is discussed. Here is a sample from the November 11/08 blog.

“There are always guys who will jump out you weren’t expecting to. That’s a bonus, someone else to follow.” – Paul Castron, director of amateur scouting, Columbus Blue Jackets…

So how does a scout keep an eye on all these guys without missing anything? Part of it is getting a heads-up from your area scouts so you know who to watch before you set foot in the arena and another part is getting there a little early – about one to two hours beforehand – and making sure you’re prepared.

“Prior to the game I’ll check out all my reports on all the players I expect to play and the date the last time I did a report on those players,” said Mark Dobson, director of player personnel with the Atlanta Thrashers.

Once the game is over, however, a scout usually doesn’t hang around for too long…

That reminds me of the old hockey line: “What are the eight words a scout never hears at a hockey game?-Last minute of play in the third period.”

Mike MacPherson also has a scouting blog. He has great stuff as well. I know Mike and he really knows talent. Here is information on Mike and where to get his blog.

Mike MacPherson began scouting in 1999 for the Chicago Blackhawks and was responsible for the ECHL. He is currently the director of scouting for the Phoenix Roadrunners, NHL affiliate of the San Jose Sharks and also scouts the OHL for the International Scouting Service. MacPherson also coaches in the OMHA within Guelph Minor hockey. He will be blogging about his experences in scouting throughout the season on THN.com. Read his other entries HERE.

Check these blogs out. They are entertaining, informative, and will give you a view from trained eyes-and I wouldn’t be surprised you will enjoy watching hockey more than ever.

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Building Team Chemistry, Leadership and Culture With In-Season Team Building Activities

What team building activities do you do in-season with your players? Most of us have heard about teams going to exclusive resorts or being involved with some sort of expensive team building program or event. The cost alone will exclude most teams from participating in these types of events.

In the past I have used inexpensive ways to bring the team together and work on building the chemistry, leadership and culture of the team. Here are a few:

  • Habitat for Humanity work day
  • Museum visits
  • NASCAR  shop visits
  • Cookouts
  • Snowmobile parties
  • Sightseeing tours

I asked some of my coaching friends to tell us what they do.

Danny Brooks, assistant coach with the Drummondville Voltigeurs in the Quebec Major Junior Hockey league, had an extensive list of events that included rappelling 80 feet down the side of a building, working with ropes 60 feet up in trees, sport psychology sessions, and paintball. The team also uses ‘work ethic’ and ‘self esteem’ charts.

In our team building we jumped off the building, we climbed up the trees etc. Players want to know you are going to war with them. We are leaders who lead the charge not stand back and yell and give orders. If we ask our players to jump we jump first. Team building is critical in the success of the team both in short term events i.e. world juniors and in an 80 game season.

At the high school level coach Frank Hubley keeps it simple. His players already have full schedules with school and other activities.

With team building we use our off-ice sessions. We break the team into groups of 5-6 and work out in the weight room and run the stairs. We also have team meetings with the players.

At Ohio State assistant coach Jason Lammers talks about a neat team building exercise that the team just did.

We have really tried to focus on our team. Today we did a great one! We made a spider web and each of the guys had to fit through one of the holes in the web. It was great!

We are really trying to educate our leaders with articles, talks, and actions to show them how to be more effective.

Lots of coaches are using creative team building events to improve their teams and players. Most would agree that this can lead to greater individual and team success. It can be a lot of fun too!

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A Coaching Lesson From the 2008 World Series

With the 2008 World Series  upon us there are lots of interesting stories about the Phillies and Rays. This Associates Press article, Nine equals eight, by Fred Goodall on October 22, 2008 has lots of gems in it.

ST. PETERSBURG, Fla. – The manager wears thick-rimmed glasses and listens to everything from the Rolling Stones to the Four Tops. Mohawk is the haircut of the moment. Inspirational quotes decorate walls of the Tampa Bay Rays clubhouse – and we’re not talking conventional baseball wisdom.

Albert Camus weighs in with a thought, although it’s not clear if the French existentialist had any advice for hitting a split-fingered fastball. Economist Alan Greenspan is represented. The words of college basketball coaching great John Wooden are cited.

“Integrity Has No Need Of Rules.” – that’s Camus.

“Rules Cannot Take The Place Of Character.” – Greenspan said that.

“Discipline Yourself So No One Else Has To.” – that’s all Wooden.

“9=8.” Now, that one belongs to Joe Maddon, the unconventional skipper who sold his young players on the motto that’s become the club’s mantra during an improbable run to the World Series.

“I didn’t know what the hell it meant at first,” designated hitter Cliff Floyd said, recalling a speech Maddon delivered on the first day of spring training.

Some players rolled their eyes. Others stared straight ahead with blank looks on their faces.

Floyd, a 14-year veteran signed last winter to add leadership and stability to the clubhouse, gave Maddon the benefit of the doubt.

“It was a different speech than what you’re accustomed to hearing when you come to spring training. It’s usually, “We’ve got a good team, you’ve just got to believe it.’ It was different. So when he said it, people perked up. ‘Whoa. OK, let’s figure out what this means and try to accomplish it.’”

The rest, as they say, is history.

“9=8″ essentially translates to nine players playing hard for nine innings every day equals one of eight post-season berths.

Maddon also sold the concept that the Rays, who won 66 games and finished with the worst record in the majors in 2007, could make the playoffs if they got nine more wins because of hitting, an additional nine because of pitching, and another nine because of defence.

Turns out he was prophetic. The Rays, won had never won more than 70 games in a season, clinched a post-season berth for the first time with their 93rd victory – exactly 27 more than a year ago.

“I’m so used to the eye roll. I’m so used to the scoff,” Maddon said, looking back on that first day of camp. “I’m so used to it, and I’m really immune to both. … At some point, corny can turn into cool.”

While much of Tampa Bay’s success can be attributed to young talented athletes such as Evan Longoria, Carl Crawford, B.J. Upton and Scott Kazmir, players say Maddon’s insistence that things are done “The Ray Way” is responsible, too.

Although he’s an intellectual type who prefers fine wine to a cold beer following a game, Maddon can be one of the boys.

When Upton decided on a whim to get a Mohawk haircut last month, the fad caught on in the clubhouse. Maddon joined in the fun, getting his hair cut and noting the importance of solidarity.

“That stuff all matters,” he said.

It all promotes calmness that spills over onto the field.

“He’s acts like he’s one of us in here, and that’s awesome. Guys appreciate that,” rookie David Price said. “He comes in, we have gangsta rap music just blaring in the locker room. Does he say a word? No. It probably stops about two minutes before the first pitch is thrown. Joe just lets us be us. … He has a relationship with every player, and no relationship is the same. That just speaks volumes about Joe.”

Maddon’s also shown he can be a disciplinarian.

The manager benched Upton twice for not hustling on the bases after Maddon first tried to get the player’s attention in a private conversation. He preaches approaching every game the same – be it spring training or playoffs – and is convinced that’s one of the reasons the team has not been overwhelmed by the post-season stage.

“Our program’s been validated. Our concepts have been validated,” Maddon said Tuesday.

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Time to Start Your In-Season Training

Hopefully all your goals were met for the pre-season and your team is ready to start the regular season. Now it is time to change your training emphasis for the in-season.

Here is an excerpt from The Hockey Conditioning Handbook chapter on the in-season. Your focus now is on maintenance.

In-Season Training Emphasis:

1)      Aerobic maintenance

2)      Flexibility

3)      Explosive Energy maintenance

Training in-season should be focused on maintenance sessions. This is assuming you have reached the necessary fitness levels prior to the start of the season. If not, you may find there are not enough practice hours in a day or week to do everything that needs to be done. Concentrate on aerobics, flexibility, and explosive energy, regardless of the fitness levels. The game cannot be played well without these.

Following are some suggested programs for in-season conditioning maintenance.
Sample In-Season Training Programs

Off-Ice
Aerobics is still the foundation for training. A good practice will usually have an aerobic drill package built in. Cycling and running are two common ways to do aerobic work off ice. Skiing, both water and snow, is excellent for hockey players because it includes upper body work.
Flexibility should be done daily with emphasis on proper warm up/cool down stretching before and after practices and games. Add at least one weekly flexibility training session.
Explosive energy can be done as outlined in the pre-season section. You can also incorporate stair sprints (2 steps at a time), or stair hops (up and down) using one leg only for each 5-10 second work bout.
Maintenance of strength/endurance and high energy can be accomplished by exercising at least the level attained in the pre-season. If a player’s ability to sustain high energy is still weak, players will need to do additional training. Continue to do high energy training 1-2 times per week, depending on game schedule. High energy work should not be done the day prior to a game. Try to do at least one of the two sessions on the ice.

On-Ice
All aspects of conditioning should be done at least to the level attained in pre-season work using programs and drills as outlined in the pre-season section. To save training time, or for variety in training, exercise circuits can be designed to meet all components of conditioning, except flexibility.

Flexibility should be done separately before and after workouts. A complete on ice training circuit is presented below.

Click on the Store tab above to read more about The Hockey Conditioning Handbook.

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