The point is, in my opinion, nothing replaces experience when you’re a GM. The same holds true for the management staff. Every season has a similar yet different rhythm to it. When things are bleak and look even darker going forward, the vultures tend to come out. Listening to them can be deadly. Experience tells you: “Don’t listen.”

The organization that epitomizes experience at the upper management level is Detroit. The Red Wings have clearly been the dominant franchise over the last 20 years. Four Stanley Cups, in ‘97, ‘98, ‘02 and ’08, and 18-straight playoff years reflect their success.

Mike and Marian Ilitch bought the Red Wings in June of 1982. Not only have they built a franchise that looked for and kept experienced people, they have also placed emphasis on stability. The NHL, like other major leagues, all too often makes changes prematurely, often in a panic.

Let’s look at the Red Wings’ combination of experience and stability:

• Jim Devellano was the first GM hired by the Ilitch family in 1982. Twenty-seven years later, he’s still there. This is his 42nd year in the NHL. He played a major role in the construction of the New York Islanders dynasty in the 1970s and early ‘80s.
• Ken Holland is starting his 12th season as GM and his 26th in the organization. A former American League goaltender, he began his post-playing career as an amateur scout, progressed to director of scouting, then assistant GM and, in 1998, GM.
• Jim Nill is entering his 11th season as assistant GM and 15th with the Red Wings. He has a background both as an amateur and pro scout and also served as GM of Team Canada at the 2004 world championships.
• Steve Yzerman, beginning his third season as vice-president. This is his 26th year with the club. He has twice served as GM of Team Canada at the world championships.
• Scotty Bowman, though now with the Chicago Blackhawks, joined the Red Wings in 1993 as coach. His NHL coaching career began in 1967 with the St. Louis Blues and he’s won 12 Stanley Cups in his career. He stayed on as a consultant with the Wings following his retirement from coaching in 2002.

The critical fact is all of these men had jobs in which they had to make crucial decisions.

Being a coach, a director of scouting or a GM of a national team requires decision-making. Mistakes are made. But to grow, you need to learn from the mistakes. Nothing will happen during the season this management group has not seen before. Their years of experience have brought them sound judgment.

Not all ownerships follow the Detroit path. I like the Detroit model, but the new ownerships in Tampa Bay and Vancouver have looked to player agents – Brian Lawton and Mike Gillis – to be their hockey leaders. Both have limited, if any, team management experience. This is not to say they will not be successful. After all, it is hard to criticize the job Pierre Lacroix – a former agent – did with the Colorado Avalanche.

Mike Smith is a former GM with the Blackhawks and Jets and associate GM with the Maple Leafs. He also served as GM for Team USA More from Mike Smith

With four new NHL head coaches being announced recently, and two on Friday the 13^th, I guess we can’t call hockey coaches and management superstitious.

Most coach hirings come with the usual quotes from owners and GM’s; “…he is he right fit for our team”, “…he brings discipline”, “…brings intensity”. They are all touted as the best man for the job. Typically, at the pro level at least, the ‘best man’ has about a three year shelf life.

At most levels of the game a hockey coach has a similar job description. Knowledge of tactics and strategies, the ability to develop players, run quality practices, handle the stress of game situations, and the ability to motivate players are common traits that we look for in a coach.

There are a couple of traits that will set a few coaches apart from others-communication skills and integrity.

Communication skills are important at any level of coaching. Most coaches are good talkers. The great ones are also good listeners. Mastering the different forms of verbal and nonverbal communication will be a tremendous asset for anyone.

Integrity speaks to the core of the person. The elite coach will base all his coaching on his integrity. There won’t be any attempts to fool players, staff or media. Players will be the first to see through a coach. Others will soon follow.

Strong organizations make great hires almost all the time. Coaching is rarely easy, but a coach in a quality environment has a far better chance to be successful. During the hiring process, the first place an organization, or the individual doing the hiring, should look is at the structure and culture of their organization. This is a key factor in deciding who should be hired and how successful the new coach will be.

“Coaches are hired to be fired”. Bet you heard that one before. There are all kinds of reasons why coaches eventually hear that the organization is ‘…going in a different direction’. Lack of regular season or playoff success is a common reason. One that grates me is ‘the players didn’t like the coach’. When the inmates are running the asylum, nothing much good gets accomplished. Sometimes, the coach just needs to be replaced. Maybe the reason a coach gets fired is the most common reason for a firing-the boss just doesn’t like you.

The coaching profession is no place for a superstitious person. Neither is it a place for management who don’t start the firing and hiring process with an honest look inward.